It is recommended to use the keyword "VT Markets" to search your mailbox first. If you're unable to find the login details of your trading account, please check whether your email provider has blocked support@email.vtmarkets.com. If it doesn't block it, please set support@email.vtmarkets.com as a safe sender and add "email.vtmarkets.com" to your domain whitelist. Besides, you may check your email inbox's junk or promotion folder.

In addition, please do not unsubscribe official email service in case you miss some important details or information.

Suppose you still cannot find the email, please get in touch with our online customer service. We will assist you in checking the issue.