It is recommended to use the keyword "VT Markets" to search your mailbox first. If you are unable to find the login details of your trading account, please check whether your email provider has blocked support@email.vtmarkets.com. If it is not blocked, please set support@email.vtmarkets.com as a safe sender and add "email.vtmarkets.com" to your domain whitelist. Please also check your email inbox's junk or promotion folder.
In addition, please do not unsubscribe the official email service in case you miss some important details or information.
If you are still unable to find the email, please get in touch with our online customer service. We will assist you in checking the issue.