Account Opening

Do you accept clients from the US?
How long does it take to open a live trading account with VT Markets?
Does a live trading account with VT Markets cost anything?
What documents are required to create a live account?
What will happen if I failed to submit my ID and/or POA during registration？
How do I re-submit account registration documents?

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Account Information

What account types do you offer?
What is the difference between a Standard STP account and a RAW ECN account?
What base currencies are available for trading accounts?
Can I change my account type?
How can I change my account currency?
How can I open an additional account?

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Swap-free Account

Do you offer swap-free account?
What fees and charges apply to VT Markets swap-free accounts？
Why do I get charged an administration fee on VT Markets swap-free accounts？
Who can use a VT Markets swap-free account？
How can I open a VT Markets swap-free account？
Does VT Markets provide a loan to clients to trade on an swap-free account？

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Account Management

How can I change the password of my trading account?
What should I do if I forget my trading account password?
How can I change the Client Portal password?
What if I forgot my Client Portal password?
What is a investor password (read-only password)?
Where can I check my investor password (read-only password)?

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Spreads and Commissions

When will I be charged a commission during the trading?
What are the commissions for trading on VT Markets Raw ECN account?
What are the commissions for trading indices, commodities, and US CFD shares?
What is spread?
How to check live spreads?
What is the normal spreads on STP and ECN account?

Demo Account

How can I open a free VT Markets demo account?
How long does a VT Markets free demo account stay valid?
Can I open mutiple demo accounts using one email address?
Why can I not log into my demo account?
Are demo accounts the same as live accounts?
How do I add funds to my demo trading account?

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E-Mail

How can I change the email address associated with my account?
What to do if I can't receive emails from VT Markets?

Leverage

What is the leverage range available?
What is the maximum leverage I can get on a VT Markets live Forex trading account?
How do I adjust my leverage?
Examples of use of leverage
What leverage does VT Markets offer?

Margin

What is the percentage of the margin level that activates the margin call and stop-out when the equity of my account drops below?
Do I need to have a sufficient free margin to open a hedge trade?
Why did my trade stop out below 50%?